Privacy Policy

PRIVACY POLICY FOR SWEEDCO LLC 1. INTRODUCTION Sweedco LLC ("we," "our," or "us") provides high-end artificial intelligence (AI), machine learning (ML), data engineering, cloud migrations, and SaaS platform development consulting services. This Privacy Policy describes how we collect, use, and safeguard personal and technical data when you use our website, communicate with us, or interact with our onboarding assistant (SweedQ). 2. INFORMATION WE COLLECT We collect data you provide directly to us through this website, contact forms, or chat interfaces: - Contact Details: Name, email address, phone number, and company name. - Project Briefs & Requirements: Scopes, technical stacks, budgets, and project timelines. - Interactive AI Assistant Chats: Logs of your conversations with SweedQ. - Automated Technical Data: IP address, browser type, operating system, and cookie data used to manage traffic and optimize system performance. 3. HOW WE USE YOUR INFORMATION We use collected information for the following business purposes: - Scoping & Quote Estimation: To analyze, evaluate, and formulate estimates for custom engineering services. - Communication: To respond to project inquiries, schedule consultation calls, and coordinate onboarding. - System Observability & AI Training: To monitor and diagnose bugs, rate-limit access, and refine AI chat logic. We do not use your private project details to train public models. 4. SHARING AND RETENTION OF DATA - No Sale of Data: We never sell, lease, or distribute your personal details to third parties for marketing purposes. - Service Providers: We share data only with trusted infrastructure providers required to operate our website and workflows (e.g., Zoho CRM for managing leads, Resend for developer notifications, and Vercel for web hosting). - Data Retention: We store contact submissions and project briefs for as long as necessary to coordinate engineering scoping or support active contracts. 5. SECURITY We implement industry-standard encryption, SSL protocols, and access controls to secure captured data. However, no transmission over the internet can be guaranteed 100% secure. 6. YOUR RIGHTS You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, email us at info@sweedco.com. 7. CONTACT US Sweedco LLC Southern California (LA Area) Email: info@sweedco.com